Information We Collect
We collect information you give us directly, such as your name, phone number, service address and a description of your plumbing concern when you call or submit a form.
We may also collect basic technical data automatically, including your IP address, browser type, device type, pages viewed and the date and time of your visit.
How We Use Information
We use your information to respond to requests, schedule inspections, prepare estimates and provide slab leak detection and repair services.
We may also use it to improve the website, understand which pages are useful, maintain security and meet legal obligations.
Cookies and Tracking
This website may use cookies and similar technologies to remember preferences, measure traffic and understand how visitors use the site.
You can control cookies through your browser settings. Blocking some cookies may affect how parts of the site work.
Analytics and Third-Party Tools
We may use third-party tools for website analytics, call tracking and advertising measurement. These providers may collect information such as pages visited and the number you called, under their own privacy policies.
Call tracking may involve recording call details so we can understand how customers find us. We do not control how third-party services handle data once they receive it.
Data Sharing and Disclosure
We do not sell your personal information. We may share it with service providers who help us operate the website, schedule work or contact you, and only as needed for those purposes.
We may disclose information if required by law, to respond to legal requests, or to protect our rights, customers and property.
Data Retention
We keep personal information only as long as needed to respond to your request, provide services, keep business records and meet legal requirements. When it is no longer needed, we delete it or make it anonymous.
Data Security
We use reasonable administrative and technical measures to protect your information from unauthorized access, loss or misuse. No method of transmission over the internet is completely secure, so we cannot promise absolute protection.
Your Rights
You may ask us to tell you what personal information we hold about you, to correct it, or to delete it. California residents may have additional rights under state privacy law, including the right to know and the right to request deletion.
To make a request, call the number listed below. We may need to verify your identity before acting on it.
Children's Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, please contact us and we will remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last revised, and continued use of the site after changes means you accept the updated policy.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, call Tustin Slab Leak Repair at (657) 359-9075.